Accessories, Swimwear, Intimates, Sale or Discounted Items Are Final Sale. There Will Be No Returns Or Exchanges On These Items...NO EXCEPTIONS!!
You must contact us within 14 Days of receipt of your order to discuss returns/exchanges. All merchandise is inspected thoroughly before shipping. We cannot take fault on damaged items after they are worn. You must notify us within 48 hours of receiving your package if there are any manufacture defects or an item is broken. WE DO NOT OFFER REFUNDS *No exceptions will be made for requests of returns/exchanges outside of 14 Days.
Hours: Monday-Friday 10am-6pmCST, Saturday 10am-5pmCST, Sunday CLOSED
Phone: (318) 816-6008
**Customer will be responsible for return and exchange postage fees. We do not provide return labels. Original shipping fees are non-refundable**
Inside your package please enclose your information along with your order number & email used at checkout. You can also enclose the original package slip. If we do not receive this information inside your package, it can cause a delay in issuing your credit or processing your exchange as it takes more time to locate the order.
Once we receive your returned package a member from our return department team will inspect and issue you an online credit or begin the process of your approved exchange. Online credits are sent via email to the email used at checkout and can be used on future purchases with no expiration.
Please allow 3 Business days for our return department to process your return once it arrives back to us.
Your items must arrive back to us within 21 days (14 days from order receipt +7 days to ship/receive returned items back to the store) from the day you receive your order. We strongly suggest you track your return.
ALL original tags, including Blue Line Boutique tags must be attached. We will honor your return with the tags unattached.
If your return is approved by following the guidelines of this return policy: You will still need to complete your agreement/ installments with Sezzle. Sezzle will not refund any portion of your installments for returns with us. A full credit for the item(s) will be provide to you immediately after your return is processed. Therefore, a full payment of the agreed installments with Sezzle is required to keep a good standing with them.
We are not responsible for: items lost in transit or delays in shipping! You will receive an email with tracking information when your order is shipped! Please contact your mail courier before contacting us. We will try to help you as much as possible, but some mailing issues are out of our control!
Wrong Address: We will not be responsible for the shipping of the wrong address. It is your responsibility to enter the correct address correctly.